:root {
  color-scheme: light;
  --bg: #f6f7f9;
  --canvas: #fafafa;
  --surface: rgba(255, 255, 255, 0.92);
  --surface-solid: #ffffff;
  --surface-raised: #ffffff;
  --surface-soft: #f3f4f6;
  --surface-hover: #f9fafb;
  --line: rgba(17, 24, 39, 0.09);
  --line-strong: rgba(17, 24, 39, 0.16);
  --text: #111827;
  --text-strong: #030712;
  --muted: #6b7280;
  --muted-strong: #4b5563;
  --primary: #2563eb;
  --primary-hover: #1d4ed8;
  --primary-soft: #eef4ff;
  --success: #059669;
  --success-soft: #e8f8f2;
  --danger: #dc2626;
  --danger-soft: #fff1f2;
  --warning: #b45309;
  --warning-soft: #fff7ed;
  --discord: #5865f2;
  --radius: 8px;
  --shadow: 0 18px 50px rgba(15, 23, 42, 0.08);
  --shadow-soft: 0 10px 28px rgba(15, 23, 42, 0.05);
  --ring: 0 0 0 4px color-mix(in srgb, var(--primary) 18%, transparent);
}

/* Dashboard data controls */
.data-list,
.status-services {
  display: grid;
  gap: 10px;
}

.data-row,
.status-service {
  align-items: center;
  background: var(--surface-soft, rgba(127, 127, 127, 0.06));
  border: 1px solid var(--line);
  border-radius: 14px;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr) auto auto;
  padding: 14px;
}

.data-row:has(.data-avatar) {
  grid-template-columns: 42px minmax(0, 1fr) auto auto;
}

.data-row p,
.status-service p {
  color: var(--muted);
  margin: 3px 0 0;
}

.data-avatar {
  border-radius: 50%;
  height: 42px;
  object-fit: cover;
  width: 42px;
}

.announcement-history {
  margin-top: 20px;
}

.button.danger {
  background: color-mix(in srgb, #ef4444 12%, transparent);
  border-color: color-mix(in srgb, #ef4444 38%, var(--line));
  color: #dc2626;
}

.compact-field {
  min-width: 145px;
}

.compact-field input,
.field select,
[data-ticket-status] {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 10px;
  color: var(--text);
  min-height: 42px;
  padding: 8px 10px;
}

.pagination {
  align-items: center;
  color: var(--muted);
  display: flex;
  gap: 12px;
  justify-content: center;
  padding-top: 18px;
}

.toast-region {
  bottom: 24px;
  display: grid;
  gap: 10px;
  max-width: min(380px, calc(100vw - 32px));
  position: fixed;
  right: 24px;
  z-index: 1000;
}

.toast {
  background: #172217;
  border: 1px solid #3d6842;
  border-radius: 12px;
  box-shadow: 0 14px 40px rgba(0, 0, 0, 0.24);
  color: #e9ffec;
  padding: 13px 16px;
}

.toast.error {
  background: #291719;
  border-color: #7f353b;
  color: #ffecee;
}

.status-card {
  max-width: 620px;
  width: min(100%, 620px);
}

.status-service {
  grid-template-columns: auto minmax(0, 1fr) auto;
  text-align: left;
}

.status-dot.offline {
  background: #ef4444;
  box-shadow: 0 0 0 4px rgba(239, 68, 68, 0.12);
}

@media (max-width: 700px) {
  .data-row,
  .data-row:has(.data-avatar) {
    align-items: start;
    grid-template-columns: 42px minmax(0, 1fr);
  }

  .data-row > .button {
    grid-column: 2;
    width: 100%;
  }

  .pagination {
    align-items: stretch;
    flex-direction: column;
    text-align: center;
  }

  .toast-region {
    bottom: 16px;
    left: 16px;
    right: 16px;
  }
}

:root[data-theme="dark"] {
  color-scheme: dark;
  --bg: #09090b;
  --canvas: #0f1115;
  --surface: rgba(18, 18, 22, 0.9);
  --surface-solid: #121216;
  --surface-raised: #17181d;
  --surface-soft: #1d1f27;
  --surface-hover: #20232c;
  --line: rgba(255, 255, 255, 0.1);
  --line-strong: rgba(255, 255, 255, 0.18);
  --text: #e5e7eb;
  --text-strong: #f9fafb;
  --muted: #9ca3af;
  --muted-strong: #d1d5db;
  --primary: #7aa2ff;
  --primary-hover: #a9c0ff;
  --primary-soft: rgba(122, 162, 255, 0.14);
  --success: #34d399;
  --success-soft: rgba(52, 211, 153, 0.13);
  --danger: #fb7185;
  --danger-soft: rgba(251, 113, 133, 0.13);
  --warning: #fbbf24;
  --warning-soft: rgba(251, 191, 36, 0.13);
  --shadow: 0 18px 50px rgba(0, 0, 0, 0.32);
  --shadow-soft: 0 10px 28px rgba(0, 0, 0, 0.24);
}

* {
  box-sizing: border-box;
}

html {
  text-rendering: optimizeLegibility;
  -webkit-font-smoothing: antialiased;
}

body {
  min-height: 100vh;
  margin: 0;
  background:
    radial-gradient(circle at top left, color-mix(in srgb, var(--primary) 9%, transparent), transparent 30rem),
    var(--bg);
  color: var(--text);
  font-family: Geist, Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 14px;
  letter-spacing: 0;
}

a {
  color: inherit;
}

button,
input,
select,
textarea {
  font: inherit;
}

button,
summary {
  -webkit-tap-highlight-color: transparent;
}

h1,
h2,
h3,
p,
dd,
button,
a,
small,
strong {
  overflow-wrap: anywhere;
}

.icon {
  width: 16px;
  height: 16px;
  flex: 0 0 auto;
}

.shell {
  width: min(720px, calc(100% - 32px));
  min-height: 100vh;
  margin: 0 auto;
  display: grid;
  place-items: center;
  padding: 32px 0;
}

.management-page .shell {
  width: 100%;
  min-height: 100vh;
  display: block;
  padding: 0;
}

.center-page {
  background:
    linear-gradient(rgba(3, 7, 18, 0.48), rgba(3, 7, 18, 0.62)),
    url('/assets/background.png') center / cover no-repeat;
}

.verification-page .shell {
  width: min(460px, calc(100% - 32px));
}

.card.verification-card {
  position: relative;
  overflow: hidden;
  padding: clamp(30px, 7vw, 48px);
  border-radius: 24px;
  border-color: rgba(255, 255, 255, 0.34);
  background:
    linear-gradient(145deg, rgba(255, 255, 255, 0.18), rgba(255, 255, 255, 0.04)),
    color-mix(in srgb, var(--surface-solid) 72%, transparent);
  box-shadow:
    0 30px 90px rgba(0, 0, 0, 0.38),
    inset 0 1px 0 rgba(255, 255, 255, 0.48),
    inset 0 -1px 0 rgba(255, 255, 255, 0.08);
  backdrop-filter: blur(30px) saturate(150%);
}

.verification-card::before {
  content: "";
  position: absolute;
  inset: 0 0 auto;
  height: 52%;
  pointer-events: none;
  background:
    radial-gradient(circle at 18% 0%, rgba(255, 255, 255, 0.3), transparent 46%),
    linear-gradient(180deg, rgba(255, 255, 255, 0.1), transparent);
}

.verification-card > * {
  position: relative;
}

.verification-card h1 {
  font-size: clamp(2rem, 8vw, 2.8rem);
  line-height: 1.05;
}

.verification-card .lede {
  margin-top: 14px;
}

.legal-page .shell {
  width: min(620px, calc(100% - 32px));
}

.legal-page .verification-card h1 {
  text-align: center;
}

.verification-card .legal-copy {
  border-color: rgba(255, 255, 255, 0.2);
  border-radius: 16px;
  background: color-mix(in srgb, var(--surface-solid) 48%, transparent);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.16);
  backdrop-filter: blur(12px);
}

.verification-card .button {
  border-radius: 12px;
}

.card,
.dashboard-card,
.stat-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow-soft);
  backdrop-filter: blur(16px);
}

.card {
  width: 100%;
  padding: clamp(24px, 5vw, 40px);
}

.card-topline,
.sidebar-top,
.topbar,
.topbar-left,
.topbar-actions,
.page-heading,
.builder-item-head,
.block-controls,
.block-title,
.workspace-header,
.panel-heading,
.profile-menu summary,
.brand-lockup,
.sidebar-status,
.nav-label,
.builder-head-actions,
.block-actions,
.format-toolbar {
  display: flex;
  align-items: center;
}

.card-topline,
.sidebar-top,
.page-heading,
.builder-item-head,
.workspace-header,
.panel-heading {
  justify-content: space-between;
  gap: 16px;
}

.brand-lockup {
  gap: 11px;
  color: var(--text-strong);
  text-decoration: none;
}

.brand-mark {
  width: 52px;
  height: 52px;
  display: block;
  flex: 0 0 auto;
  border-radius: var(--radius);
  overflow: hidden;
  background: #050505;
  box-shadow: 0 6px 18px rgba(0, 0, 0, 0.16);
}

.brand-mark img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
}

.brand-lockup strong,
.brand-lockup small,
.sidebar-status strong,
.sidebar-status small,
.profile-copy strong,
.profile-copy small {
  display: block;
}

.brand-lockup strong {
  font-size: 0.92rem;
  font-weight: 750;
}

.brand-lockup small,
.sidebar-status small,
.profile-copy small {
  margin-top: 2px;
  color: var(--muted);
  font-size: 0.76rem;
  font-weight: 500;
}

.admin-shell {
  width: 100%;
  min-height: 100vh;
  display: grid;
  grid-template-columns: 276px minmax(0, 1fr);
  background: transparent;
}

.admin-sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  display: grid;
  grid-template-rows: auto 1fr auto;
  gap: 24px;
  padding: 18px;
  background: color-mix(in srgb, var(--surface-solid) 88%, transparent);
  border-right: 1px solid var(--line);
  backdrop-filter: blur(18px);
  z-index: 20;
}

.admin-nav {
  display: grid;
  align-content: start;
  gap: 4px;
}

.nav-section {
  margin: 10px 10px 8px;
  color: var(--muted);
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0;
  text-transform: uppercase;
}

.admin-nav a,
.admin-nav span {
  min-height: 40px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  border-radius: var(--radius);
  padding: 0 10px;
  color: var(--muted-strong);
  font-size: 0.91rem;
  font-weight: 560;
  text-decoration: none;
  transition: background 160ms ease, color 160ms ease, transform 160ms ease;
}

.nav-label {
  min-width: 0;
  gap: 10px;
}

.admin-nav em {
  color: var(--muted);
  font-size: 0.7rem;
  font-style: normal;
  font-weight: 600;
}

.admin-nav a.active,
.admin-nav a:hover {
  background: var(--primary-soft);
  color: var(--primary);
}

.admin-nav a:hover {
  transform: translateX(2px);
}

.admin-nav .disabled {
  opacity: 0.58;
}

.sidebar-status {
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
}

.status-dot {
  width: 10px;
  height: 10px;
  flex: 0 0 auto;
  border-radius: 999px;
  background: var(--success);
  box-shadow: 0 0 0 4px var(--success-soft);
}

.admin-main {
  min-width: 0;
  padding: 18px 24px 34px;
}

.management-tab-panel {
  display: none;
}

.management-tab-panel.active {
  display: block;
  animation: cardIn 130ms ease both;
}

.topbar {
  position: sticky;
  top: 0;
  min-height: 64px;
  justify-content: space-between;
  gap: 18px;
  padding: 6px 0 16px;
  background: color-mix(in srgb, var(--bg) 80%, transparent);
  backdrop-filter: blur(18px);
  z-index: 10;
}

.topbar-left,
.topbar-actions {
  gap: 10px;
}

.search-box {
  width: min(460px, 42vw);
  min-height: 40px;
  display: flex;
  align-items: center;
  gap: 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 0 12px;
  background: var(--surface);
  color: var(--muted);
  transition: border-color 160ms ease, box-shadow 160ms ease, background 160ms ease;
}

.search-box:focus-within {
  border-color: var(--primary);
  box-shadow: var(--ring);
  background: var(--surface-solid);
}

.search-box input {
  width: 100%;
  min-width: 0;
  border: 0;
  padding: 0;
  background: transparent;
  color: var(--text);
  outline: none;
}

.nav-icon,
.mini-button,
.icon-button,
.preview-toggle button {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
  color: var(--muted-strong);
  cursor: pointer;
  transition: transform 150ms ease, border-color 150ms ease, background 150ms ease, color 150ms ease, box-shadow 150ms ease;
}

.nav-icon {
  width: 40px;
  height: 40px;
  display: inline-grid;
  place-items: center;
}

.nav-icon:hover,
.mini-button:hover:not(:disabled),
.icon-button:hover:not(:disabled),
.preview-toggle button:hover {
  border-color: var(--line-strong);
  background: var(--surface-hover);
  color: var(--text-strong);
  box-shadow: var(--shadow-soft);
}

.nav-icon:focus-visible,
.mini-button:focus-visible,
.icon-button:focus-visible,
.preview-toggle button:focus-visible,
.button:focus-visible,
a:focus-visible,
summary:focus-visible {
  outline: none;
  box-shadow: var(--ring);
}

.profile-menu {
  position: relative;
}

.profile-menu summary {
  min-height: 40px;
  gap: 10px;
  padding: 0 4px 0 0;
  list-style: none;
  cursor: pointer;
}

.profile-menu summary::-webkit-details-marker {
  display: none;
}

.avatar {
  width: 40px;
  height: 40px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: linear-gradient(135deg, var(--primary-soft), color-mix(in srgb, var(--primary) 22%, transparent));
  color: var(--primary);
  font-weight: 750;
}

.profile-dropdown {
  position: absolute;
  right: 0;
  top: calc(100% + 10px);
  width: 196px;
  display: grid;
  gap: 4px;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-solid);
  box-shadow: var(--shadow);
  animation: menuIn 140ms ease both;
}

.profile-dropdown a {
  border-radius: var(--radius);
  padding: 10px;
  color: var(--muted-strong);
  font-size: 0.9rem;
  font-weight: 560;
  text-decoration: none;
}

.profile-dropdown a:hover {
  background: var(--surface-soft);
  color: var(--text-strong);
}

.page-heading {
  margin: 12px 0 18px;
}

.page-heading h1 {
  margin: 0;
  color: var(--text-strong);
  font-size: clamp(1.8rem, 4vw, 2.5rem);
  font-weight: 760;
  line-height: 1.05;
}

.page-heading p {
  max-width: 720px;
  margin: 10px 0 0;
  color: var(--muted);
  font-size: 0.98rem;
  line-height: 1.65;
}

.stats-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 14px;
}

.stat-card {
  position: relative;
  display: grid;
  gap: 8px;
  padding: 16px;
  overflow: hidden;
}

.stat-card::after {
  content: "";
  position: absolute;
  inset: auto -30px -42px auto;
  width: 110px;
  height: 110px;
  border-radius: 999px;
  background: color-mix(in srgb, var(--primary) 8%, transparent);
}

.stat-icon,
.panel-icon {
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
  color: var(--primary);
}

.stat-card span:not(.stat-icon),
.stat-card small {
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 560;
}

.stat-card strong {
  color: var(--text-strong);
  font-size: 1.72rem;
  font-weight: 760;
  line-height: 1;
}

.builder-layout {
  display: grid;
  grid-template-columns: 304px minmax(420px, 1fr);
  gap: 14px;
  align-items: start;
}

.builder-panel,
.builder-workspace {
  padding: 16px;
}

.builder-panel {
  position: sticky;
  top: 82px;
}

.builder-workspace {
  min-height: 560px;
}

.panel-heading h2,
.workspace-header h2 {
  margin: 0;
  color: var(--text-strong);
  font-size: 1.03rem;
  font-weight: 700;
}

.field-group {
  display: grid;
  gap: 14px;
  margin-top: 18px;
}

.field {
  display: grid;
  gap: 8px;
  color: var(--muted-strong);
  font-size: 0.84rem;
  font-weight: 650;
}

select,
input,
textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 11px 12px;
  background: var(--surface-solid);
  color: var(--text);
  transition: border-color 160ms ease, box-shadow 160ms ease, background 160ms ease;
}

.custom-select {
  position: relative;
  width: 100%;
}

.custom-select-trigger {
  width: 100%;
  min-height: 42px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 0 12px;
  background: var(--surface-solid);
  color: var(--text);
  cursor: pointer;
  text-align: left;
}

.custom-select.open .custom-select-trigger,
.custom-select-trigger:focus-visible {
  border-color: var(--primary);
  box-shadow: var(--ring);
  outline: none;
}

.custom-select-trigger .icon {
  transition: transform 150ms ease;
}

.custom-select.open .custom-select-trigger .icon {
  transform: rotate(180deg);
}

.custom-select-menu {
  position: absolute;
  top: calc(100% + 6px);
  left: 0;
  right: 0;
  display: none;
  max-height: 240px;
  overflow-y: auto;
  padding: 6px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-solid);
  box-shadow: var(--shadow);
  z-index: 30;
}

.custom-select.open .custom-select-menu {
  display: grid;
  gap: 3px;
  animation: menuIn 140ms ease both;
}

.custom-select-menu button {
  width: 100%;
  border: 0;
  border-radius: 6px;
  padding: 10px;
  background: transparent;
  color: var(--text);
  cursor: pointer;
  text-align: left;
}

.custom-select-menu button:hover,
.custom-select-menu button:focus-visible {
  background: var(--primary-soft);
  color: var(--primary);
  outline: none;
}

.activity-card {
  padding: 16px;
}

.support-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
  align-items: start;
}

.support-stats {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 18px;
}

.support-stats article {
  display: grid;
  gap: 5px;
  padding: 14px 16px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-solid);
  box-shadow: var(--shadow-soft);
}

.support-stats span {
  color: var(--muted);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.support-stats strong {
  color: var(--text-strong);
  font-size: 1.35rem;
}

.settings-card {
  overflow: visible;
}

.settings-card-header {
  min-height: 86px;
  display: flex;
  align-items: center;
  gap: 13px;
  padding: 16px 18px;
  border-bottom: 1px solid var(--line);
}

.settings-card-header > div {
  min-width: 0;
  flex: 1;
}

.settings-card-header h2 {
  margin: 0;
  color: var(--text-strong);
  font-size: 1.08rem;
  font-weight: 720;
}

.settings-card-header p,
.settings-card-footer,
.field small,
.template-field-heading small,
.ticket-card p,
.ticket-card time,
.ticket-empty p {
  color: var(--muted);
}

.settings-card-header p {
  margin: 5px 0 0;
  line-height: 1.5;
}

.settings-icon {
  width: 38px;
  height: 38px;
  display: inline-grid;
  place-items: center;
  flex: 0 0 auto;
  border: 1px solid color-mix(in srgb, var(--primary) 18%, var(--line));
  border-radius: var(--radius);
  background: var(--primary-soft);
  color: var(--primary);
}

.settings-icon.small {
  width: 34px;
  height: 34px;
}

.settings-card-body {
  padding: 18px;
}

.settings-field-grid {
  display: grid;
  gap: 18px;
}

.settings-field-grid .field {
  gap: 6px;
}

.field small {
  margin-bottom: 4px;
  font-size: 0.78rem;
  font-weight: 450;
  line-height: 1.45;
}

.settings-card-footer {
  min-height: 64px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 11px 18px;
  border-top: 1px solid var(--line);
  background: color-mix(in srgb, var(--surface-soft) 60%, transparent);
  font-size: 0.78rem;
}

.settings-card-footer .button.primary {
  width: auto;
  min-width: 142px;
}

.ticket-list {
  display: grid;
  padding: 0 18px 8px;
}

.ticket-card {
  display: grid;
  grid-template-columns: 40px minmax(220px, 1fr) minmax(74px, auto) minmax(100px, auto) minmax(130px, auto) minmax(72px, auto);
  align-items: center;
  gap: 14px;
  min-width: 0;
  padding: 14px 2px;
  border-bottom: 1px solid var(--line);
}

.ticket-card:hover {
  background: color-mix(in srgb, var(--surface-hover) 70%, transparent);
}

.ticket-card > div {
  min-width: 0;
}

.ticket-card:last-child {
  border-bottom: 0;
}

.ticket-avatar {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: var(--surface-soft);
  color: var(--primary);
  font-size: 0.82rem;
  font-weight: 750;
}

.ticket-card strong,
.ticket-empty strong {
  color: var(--text-strong);
  font-weight: 650;
}

.ticket-card p,
.ticket-empty p {
  margin: 3px 0 0;
}

.ticket-card p {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-card time {
  font-size: 0.75rem;
  white-space: nowrap;
}

.ticket-status {
  border-radius: 999px;
  padding: 4px 8px;
  background: var(--primary-soft);
  color: var(--primary);
  font-size: 0.68rem;
  font-weight: 720;
  text-transform: capitalize;
}

.ticket-status.status-waiting { background: var(--warning-soft); color: var(--warning); }
.ticket-status.status-resolved { background: var(--success-soft); color: var(--success); }
.ticket-status.status-closed { background: var(--surface-soft); color: var(--muted); }

.ticket-link {
  display: inline-flex;
  justify-content: center;
  border: 1px solid var(--line);
  border-radius: 7px;
  padding: 7px 10px;
  color: var(--primary);
  font-size: 0.76rem;
  font-weight: 680;
  text-decoration: none;
}

.ticket-link:hover {
  border-color: color-mix(in srgb, var(--primary) 35%, var(--line));
  background: var(--primary-soft);
  text-decoration: none;
}

.ticket-toolbar {
  display: grid;
  grid-template-columns: minmax(240px, 1fr) 190px;
  gap: 10px;
  padding: 16px 18px;
  border-bottom: 1px solid var(--line);
}

.ticket-status-filter {
  display: grid;
  grid-template-columns: auto 1fr;
  align-items: center;
  gap: 9px;
  color: var(--muted);
  font-size: 0.75rem;
  font-weight: 650;
}

.ticket-status-filter select {
  width: 100%;
}

.ticket-filter-empty[hidden] {
  display: none;
}

.transcript-heading .button {
  width: auto;
}

.transcript-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 1px;
  margin-bottom: 14px;
  overflow: hidden;
  background: var(--line);
}

.transcript-summary > div {
  display: grid;
  gap: 7px;
  padding: 15px;
  background: var(--surface-solid);
}

.transcript-summary span:not(.ticket-status) {
  color: var(--muted);
  font-size: 0.72rem;
  font-weight: 650;
  text-transform: uppercase;
}

.transcript-summary strong {
  color: var(--text-strong);
  font-size: 0.84rem;
}

.transcript-card {
  overflow: hidden;
}

.transcript-list {
  display: grid;
  padding: 8px 18px 18px;
}

.transcript-message {
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr);
  gap: 11px;
  padding: 13px 0;
  border-bottom: 1px solid var(--line);
}

.transcript-message:last-child {
  border-bottom: 0;
}

.transcript-message.deleted {
  opacity: 0.72;
}

.deleted-label {
  border-radius: 999px;
  padding: 2px 6px;
  background: var(--danger-soft);
  color: var(--danger) !important;
  font-weight: 700;
}

.transcript-avatar {
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: var(--primary-soft);
  color: var(--primary);
  font-size: 0.75rem;
  font-weight: 750;
}

.transcript-message-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 7px;
}

.transcript-message-meta strong {
  color: var(--text-strong);
}

.transcript-message-meta span,
.transcript-message-meta time,
.transcript-embed-count {
  color: var(--muted);
  font-size: 0.7rem;
}

.transcript-message-meta time {
  margin-left: auto;
}

.transcript-message-content {
  margin-top: 5px;
  color: var(--text);
  line-height: 1.55;
  white-space: pre-wrap;
}

.transcript-attachments {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: 9px;
}

.transcript-attachments a {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 7px 9px;
  background: var(--surface-soft);
  color: var(--primary);
  font-size: 0.75rem;
  font-weight: 650;
  text-decoration: none;
}

.transcript-embed-count {
  margin-top: 7px;
}

.ticket-empty {
  display: grid;
  justify-items: center;
  gap: 7px;
  padding: 42px 12px;
}

.ticket-empty p {
  margin: 0;
}

.formats-card {
  max-width: 1120px;
}

.template-token-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 7px;
  padding: 11px 18px;
  border-bottom: 1px solid var(--line);
  background: color-mix(in srgb, var(--primary-soft) 48%, transparent);
}

.template-token-bar strong {
  margin-right: 3px;
  color: var(--muted-strong);
  font-size: 0.76rem;
}

.template-token-bar span {
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--line));
  border-radius: 6px;
  padding: 4px 7px;
  background: var(--surface-solid);
  color: var(--primary);
  font-family: ui-monospace, SFMono-Regular, Consolas, monospace;
  font-size: 0.7rem;
  font-weight: 650;
}

.template-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.template-field {
  display: grid;
  align-content: start;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
  transition: border-color 160ms ease, background 160ms ease, box-shadow 160ms ease;
}

.template-field:focus-within {
  border-color: color-mix(in srgb, var(--primary) 55%, var(--line));
  background: var(--surface-hover);
  box-shadow: var(--ring);
}

.template-field-wide {
  grid-column: 1 / -1;
}

.template-field-heading {
  display: flex;
  align-items: center;
  gap: 10px;
}

.template-field-heading > span:last-child {
  min-width: 0;
}

.template-field-heading strong,
.template-field-heading small {
  display: block;
}

.template-field-heading strong {
  color: var(--text-strong);
  font-size: 0.86rem;
}

.template-field-heading small {
  margin-top: 3px;
  font-size: 0.75rem;
  font-weight: 450;
  line-height: 1.4;
}

.template-field textarea,
.template-field > input {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  min-height: 142px;
  background: var(--surface-solid);
  color: var(--text);
  font-family: ui-monospace, SFMono-Regular, Consolas, monospace;
  font-size: 0.8rem;
  padding: 10px 12px;
}

.template-field > input {
  font-family: inherit;
  min-height: 42px;
}

.log-toolbar {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) 190px;
  gap: 10px;
  margin-bottom: 10px;
}

.log-toolbar-secondary {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
}

.date-filter-group,
.toolbar-actions {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.date-filter-group label {
  display: grid;
  gap: 4px;
  color: var(--muted);
  font-size: 0.68rem;
  font-weight: 650;
}

.filter-label {
  align-self: center;
  color: var(--muted-strong);
  font-size: 0.74rem;
  font-weight: 700;
}

.date-filter-group input {
  min-height: 38px;
  border: 1px solid var(--line);
  border-radius: 7px;
  padding: 0 9px;
  background: var(--surface-solid);
  color: var(--text);
}

.log-search {
  min-height: 42px;
  display: flex;
  align-items: center;
  gap: 9px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 0 12px;
  background: var(--surface-solid);
  color: var(--muted);
}

.log-search:focus-within {
  border-color: var(--primary);
  box-shadow: var(--ring);
}

.log-search input {
  min-width: 0;
  border: 0;
  padding: 0;
  background: transparent;
  box-shadow: none;
  outline: none;
}

.log-filter-empty[hidden],
.log-entry[hidden] {
  display: none;
}

.activity-card .workspace-header a {
  color: var(--primary);
  font-weight: 650;
  text-decoration: none;
}

.log-list {
  display: grid;
}

.log-entry {
  display: grid;
  grid-template-columns: 64px minmax(0, 1fr) auto;
  align-items: start;
  gap: 12px;
  padding: 14px 8px;
  border-bottom: 1px solid var(--line);
}

.log-entry:hover {
  background: color-mix(in srgb, var(--surface-hover) 72%, transparent);
}

.log-copy {
  min-width: 0;
}

.log-title-row {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
}

.log-category {
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 2px 7px;
  color: var(--muted);
  font-size: 0.64rem;
  font-weight: 700;
  text-transform: capitalize;
}

.activity-card > .pagination,
.ticket-history > .pagination {
  border-top: 1px solid var(--line);
  margin-top: 6px;
  padding: 14px 0 2px;
}

.log-entry:last-child {
  border-bottom: 0;
}

.log-entry strong {
  color: var(--text-strong);
  font-weight: 620;
}

.log-entry p,
.log-entry time,
.empty-state {
  color: var(--muted);
}

.log-entry p {
  margin: 4px 0 0;
}

.log-entry time {
  font-size: 0.78rem;
  white-space: nowrap;
}

.log-level {
  border-radius: 999px;
  padding: 4px 7px;
  background: var(--primary-soft);
  color: var(--primary);
  font-size: 0.68rem;
  font-weight: 750;
  text-align: center;
}

.log-level.warn { background: var(--warning-soft); color: var(--warning); }
.log-level.error { background: var(--danger-soft); color: var(--danger); }
.empty-state { padding: 34px 12px; text-align: center; }

select:focus,
input:focus,
textarea:focus {
  border-color: var(--primary);
  box-shadow: var(--ring);
  outline: none;
}

textarea {
  min-height: 126px;
  resize: vertical;
  line-height: 1.55;
}

.tool-stack {
  display: grid;
  gap: 9px;
  margin-top: 16px;
}

.notice-card {
  margin-top: 16px;
  padding: 13px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
}

.notice-card strong {
  color: var(--text-strong);
  font-weight: 700;
}

.notice-card p,
.hint {
  margin: 6px 0 0;
  color: var(--muted);
  line-height: 1.55;
}

.validation-list {
  display: none;
  gap: 6px;
  margin-top: 12px;
}

.validation-list.has-errors {
  display: grid;
}

.validation-list p {
  margin: 0;
  padding: 9px 10px;
  border: 1px solid color-mix(in srgb, var(--danger) 22%, var(--line));
  border-radius: var(--radius);
  background: var(--danger-soft);
  color: var(--danger);
  font-size: 0.82rem;
  line-height: 1.4;
}

.compact-field {
  margin-top: 10px;
}

.dropdown-option-list {
  display: grid;
  gap: 10px;
  margin: 12px 0;
}

.dropdown-option-editor {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
}

.dropdown-option-editor > strong {
  display: block;
  margin-bottom: 4px;
  color: var(--text-strong);
}

.workspace-header {
  margin-bottom: 12px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--line);
}

.editor-toolbar,
.format-toolbar {
  flex-wrap: wrap;
  gap: 7px;
}

.editor-toolbar {
  margin-bottom: 12px;
}

.format-toolbar {
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-solid);
}

.builder-list {
  display: grid;
  gap: 12px;
}

.builder-item {
  display: grid;
  gap: 12px;
  padding: 15px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-raised);
  animation: cardIn 180ms ease both;
  transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
}

.builder-item:hover {
  border-color: var(--line-strong);
  box-shadow: var(--shadow-soft);
  transform: translateY(-1px);
}

.builder-item-head {
  align-items: flex-start;
}

.builder-item-head strong {
  display: block;
  color: var(--text-strong);
  font-size: 1rem;
  font-weight: 700;
}

.builder-head-actions,
.block-actions {
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 7px;
}

.item-kicker {
  display: block;
  margin-bottom: 4px;
  color: var(--muted);
  font-size: 0.68rem;
  font-weight: 720;
  letter-spacing: 0;
  text-transform: uppercase;
}

.block-editor {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
  transition: border-color 160ms ease, background 160ms ease;
}

.block-editor:focus-within,
.block-editor:hover {
  border-color: var(--line-strong);
  background: color-mix(in srgb, var(--surface-soft) 74%, var(--surface-solid));
}

.block-title {
  justify-content: space-between;
  gap: 10px;
  color: var(--muted-strong);
  font-size: 0.84rem;
  font-weight: 700;
}

.block-controls {
  flex-wrap: wrap;
  gap: 8px;
  padding-top: 2px;
}

.file-picker {
  min-height: 52px;
  display: flex;
  align-items: center;
  border: 1px dashed var(--line-strong);
  border-radius: var(--radius);
  padding: 0 13px;
  background: var(--surface-solid);
  color: var(--muted);
  font-weight: 650;
  cursor: pointer;
  transition: border-color 160ms ease, background 160ms ease, color 160ms ease, box-shadow 160ms ease;
}

.file-picker:hover {
  border-color: var(--primary);
  background: var(--primary-soft);
  color: var(--primary);
}

.file-picker:focus-within {
  border-color: var(--primary);
  box-shadow: var(--ring);
}

.file-picker input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.move-controls {
  display: inline-flex;
  gap: 6px;
}

.mini-button,
.icon-button {
  min-height: 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  padding: 0 10px;
  font-weight: 650;
}

.icon-button {
  min-width: 34px;
  padding: 0 9px;
  font-size: 0;
}

.icon-button .icon {
  width: 15px;
  height: 15px;
}

.mini-button.danger {
  border-color: color-mix(in srgb, var(--danger) 30%, var(--line));
  color: var(--danger);
}

.mini-button.danger:hover {
  background: var(--danger-soft);
  color: var(--danger);
}

.icon-button:disabled {
  cursor: not-allowed;
  opacity: 0.42;
}

.button {
  min-height: 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  margin-top: 22px;
  padding: 0 15px;
  border: 1px solid transparent;
  border-radius: var(--radius);
  font-weight: 700;
  text-decoration: none;
  cursor: pointer;
  transition: transform 160ms ease, box-shadow 160ms ease, background 160ms ease, border-color 160ms ease, color 160ms ease;
}

.button.primary {
  width: 100%;
  background: var(--text-strong);
  color: var(--surface-solid);
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.12) inset, var(--shadow-soft);
}

.button.primary:hover {
  background: color-mix(in srgb, var(--text-strong) 86%, var(--primary));
  transform: translateY(-1px);
}

.button.primary:disabled {
  cursor: progress;
  opacity: 0.72;
  transform: none;
}

.button.secondary {
  background: var(--surface);
  border-color: var(--line);
  color: var(--muted-strong);
}

.button.secondary:hover {
  border-color: var(--line-strong);
  background: var(--surface-hover);
  color: var(--text-strong);
}

.button.compact {
  flex: 0 0 auto;
  margin-top: 0;
}

.button.full {
  width: 100%;
}

.button.disabled {
  pointer-events: none;
  opacity: 0.45;
}

.soft-pill,
.status {
  width: max-content;
  border-radius: 999px;
  font-size: 0.76rem;
  font-weight: 700;
}

.soft-pill {
  padding: 6px 10px;
  background: var(--primary-soft);
  color: var(--primary);
}

.status {
  margin: 0 auto 18px;
  padding: 8px 12px;
}

.status-ok {
  background: var(--success-soft);
  color: var(--success);
}

.status-fail {
  background: var(--danger-soft);
  color: var(--danger);
}

.preview-toggle {
  display: inline-flex;
  gap: 4px;
  padding: 3px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface-soft);
}

.preview-toggle button {
  min-height: 28px;
  padding: 0 9px;
  border: 0;
  background: transparent;
  font-size: 0.76rem;
  font-weight: 700;
}

.preview-toggle button.active {
  background: var(--surface-solid);
  color: var(--text-strong);
  box-shadow: var(--shadow-soft);
}

.discord-preview {
  width: 100%;
  display: grid;
  gap: 10px;
  margin: 0 auto;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: #313338;
  color: #dbdee1;
  transition: max-width 180ms ease;
}

.discord-preview.mobile-preview {
  max-width: 290px;
}

.preview-container {
  display: grid;
  gap: 10px;
  padding: 12px;
  border-left: 4px solid var(--discord);
  border-radius: 6px;
  background: #2b2d31;
}

.preview-text {
  color: #dbdee1;
  line-height: 1.5;
}

.preview-text h3 {
  margin: 0 0 5px;
  color: #ffffff;
  font-size: 1rem;
  line-height: 1.25;
}

.preview-media {
  min-height: 86px;
  display: grid;
  place-items: center;
  border: 1px dashed rgba(255, 255, 255, 0.18);
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.04);
  color: #b5bac1;
  font-size: 0.82rem;
  text-align: center;
}

.preview-media.inside {
  min-height: 64px;
}

.preview-button {
  width: max-content;
  max-width: 100%;
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 0 12px;
  border-radius: 4px;
  background: #248046;
  color: #ffffff;
  font-size: 0.86rem;
  font-weight: 650;
}

.preview-empty {
  min-height: 220px;
  display: grid;
  place-items: center;
  color: #b5bac1;
  text-align: center;
}

.center {
  text-align: center;
}

.eyebrow {
  margin: 22px 0 8px;
  color: var(--primary);
  font-size: 0.74rem;
  font-weight: 720;
  letter-spacing: 0;
  text-transform: uppercase;
}

h1 {
  margin: 0;
  color: var(--text-strong);
  font-size: clamp(2rem, 6vw, 3.35rem);
  font-weight: 780;
  line-height: 0.98;
}

h2 {
  margin: 0 0 10px;
}

.lede {
  margin: 20px 0 0;
  color: var(--muted);
  font-size: 1rem;
  line-height: 1.7;
}

.actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 22px;
}

.actions .button {
  width: auto;
  margin-top: 0;
}

.center-actions {
  justify-content: center;
}

.legal-links {
  display: flex;
  justify-content: center;
  gap: 16px;
  margin-top: 18px;
  color: var(--muted);
  font-size: 0.92rem;
}

.legal-links a {
  text-underline-offset: 3px;
}

.legal-copy {
  margin-top: 22px;
  padding: 18px;
  background: var(--surface-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius);
}

.legal-copy p {
  margin: 0;
  color: var(--muted);
  line-height: 1.65;
}

.legal-copy p + p {
  margin-top: 12px;
}

.mobile-only,
.sidebar-backdrop {
  display: none;
}

@keyframes cardIn {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes menuIn {
  from {
    opacity: 0;
    transform: translateY(-4px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation-duration: 1ms !important;
    scroll-behavior: auto !important;
    transition-duration: 1ms !important;
  }
}

@media (max-width: 1380px) {
  .builder-layout {
    grid-template-columns: 300px minmax(0, 1fr);
  }

  .preview-panel {
    position: static;
    grid-column: 1 / -1;
  }
}

@media (max-width: 1060px) {
  .admin-shell {
    grid-template-columns: 1fr;
  }

  .admin-sidebar {
    position: fixed;
    inset: 0 auto 0 0;
    width: min(300px, calc(100vw - 44px));
    transform: translateX(-105%);
    transition: transform 180ms ease;
    box-shadow: var(--shadow);
  }

  body.sidebar-open .admin-sidebar {
    transform: translateX(0);
  }

  body.sidebar-open .sidebar-backdrop {
    display: block;
    position: fixed;
    inset: 0;
    background: rgba(3, 7, 18, 0.54);
    backdrop-filter: blur(2px);
    z-index: 15;
  }

  .mobile-only {
    display: inline-grid;
  }

  .admin-main {
    padding: 12px 16px 28px;
  }

  .topbar {
    padding-top: 0;
  }

  .builder-layout {
    grid-template-columns: 1fr;
  }

  .support-layout {
    grid-template-columns: 1fr;
  }

  .transcript-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .builder-panel,
  .preview-panel {
    position: static;
  }
}

@media (max-width: 900px) {
  .ticket-card {
    grid-template-columns: 40px minmax(0, 1fr) auto;
    gap: 8px 12px;
  }

  .ticket-card .ticket-status {
    grid-column: 3;
    grid-row: 1;
  }

  .ticket-card .soft-pill,
  .ticket-card time {
    grid-column: 2;
    justify-self: start;
  }

  .ticket-card .ticket-link {
    grid-column: 3;
    grid-row: 2 / span 2;
  }

  .log-toolbar-secondary {
    align-items: stretch;
    flex-direction: column;
  }

  .toolbar-actions {
    justify-content: flex-end;
  }
}

@media (max-width: 760px) {
  .topbar {
    align-items: flex-start;
    flex-direction: column;
  }

  .topbar-left,
  .topbar-actions,
  .search-box {
    width: 100%;
  }

  .topbar-actions {
    justify-content: flex-end;
  }

  .search-box {
    flex: 1;
  }

  .profile-copy {
    display: none;
  }

  .page-heading {
    align-items: flex-start;
    flex-direction: column;
  }

  .stats-grid {
    grid-template-columns: 1fr;
  }

  .support-stats {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .ticket-toolbar {
    grid-template-columns: 1fr;
  }

  .log-entry {
    grid-template-columns: 58px minmax(0, 1fr);
  }

  .log-toolbar {
    grid-template-columns: 1fr;
  }

  .date-filter-group {
    align-items: stretch;
    display: grid;
    grid-template-columns: 1fr 1fr;
  }

  .filter-label {
    grid-column: 1 / -1;
  }

  .log-entry time {
    grid-column: 2;
  }

  .template-grid {
    grid-template-columns: 1fr;
  }

  .template-field-wide {
    grid-column: auto;
  }

}

@media (max-width: 520px) {
  .shell {
    width: min(100% - 24px, 720px);
    padding: 18px 0;
  }

  .card-topline,
  .actions {
    align-items: stretch;
    flex-direction: column;
  }

  .actions .button,
  .button.compact {
    width: 100%;
  }

  .legal-links {
    flex-direction: column;
    align-items: center;
    gap: 8px;
  }

  .builder-item-head,
  .block-title {
    align-items: flex-start;
    flex-direction: column;
  }

  .builder-head-actions,
  .block-actions {
    justify-content: flex-start;
  }

  .settings-card-header {
    align-items: flex-start;
  }

  .settings-card-header .soft-pill {
    display: none;
  }

  .settings-card-footer {
    align-items: stretch;
    flex-direction: column;
  }

  .settings-card-footer .button.primary {
    width: 100%;
  }

  .ticket-card {
    grid-template-columns: 38px minmax(0, 1fr);
  }

  .ticket-status,
  .ticket-card .soft-pill,
  .ticket-card time,
  .ticket-link {
    grid-column: 2;
    grid-row: auto;
    justify-self: start;
  }

  .ticket-card .ticket-link {
    width: 100%;
  }

  .toolbar-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .toolbar-actions .button {
    width: 100%;
  }

  .transcript-summary {
    grid-template-columns: 1fr;
  }

}
